Last Updated: 10/01/2025

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These Terms & Conditions (“Terms”) govern your access to and use of Sociqlo Media’s services, website, and digital products (“Services”). By subscribing, accessing, or using Sociqlo Media (“Sociqlo,” “we,” “our,” or “us”), you agree to be bound by these Terms. If you do not agree, you must discontinue use of our Services immediately.

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1. Scope of Services

Sociqlo provides social media management, content creation, branding, scheduling, analytics, creative design, advertising support, and related digital marketing services. Service deliverables vary depending on the plan the Client selects.
Sociqlo may update, modify, enhance, or discontinue any Service at any time as needed.

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2. Client Responsibilities

Clients agree to:

• Provide accurate business information and brand materials.

• Supply photos, videos, logos, and relevant content in a timely manner.

• Review content and provide approvals promptly.

• Maintain open communication with Sociqlo through email or designated channels.

 

Sociqlo is not responsible for delays caused by:

• Missing or late content,

• Lack of approval,

• Inaccurate client information,

• Unresponsive communication.

 

3. Content Creation & Approval

Sociqlo creates content based on the selected plan specifications. All content must be reviewed and approved by the client before posting. If the client does not provide content, Sociqlo may create alternative content using creative discretion based on the brand’s style and available information. Sociqlo does not guarantee any specific performance results, including engagement, reach, sales, or growth.

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4. Posting & Scheduling

Posting frequency is determined by the subscribed plan. Sociqlo aims for consistent scheduling but does not guarantee exact posting times due to content approval, workload, or platform limitations.
Rush or last-minute posting requests may incur additional fees.

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5. Payments, Billing & Auto-Renewal

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• All subscription plans bill monthly and auto-renew unless canceled before the next billing date.

• Payments must be made upfront for each service cycle.

• Failed or late payments may result in paused or terminated services.

• All fees are final and non-refundable except where required by law.

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6. Refunds & Cancellations

• Plans may be canceled at any time prior to renewal.

• No refunds or partial credits are provided once work for the billing cycle has begun.

• Refunds may be considered only if cancellation occurs before content creation starts for that cycle.

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7. Advertising Services

Ad setup/management is included only in plans where specified.
Ad spend is not included and must be paid directly by the client to the platform (Meta, Google, TikTok, etc.).

Sociqlo does not guarantee:

• Sales results,

• Lead volume,

• ROI,

• Ad performance metrics.

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8. Analytics & Reporting

Analytics may be provided depending on the chosen plan. Report accuracy depends on third-party platforms, and Sociqlo is not responsible for data discrepancies, reporting delays, or platform inaccuracies.

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9. Third-Party Platforms

Sociqlo uses third-party tools for scheduling, posting, analytics, and design.
We are not responsible for:

• Algorithm changes,

• System outages,

• Platform suspensions,

• API errors,

• Posting interruptions caused by third-party issues.

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Clients must maintain good standing with all platforms (e.g., Meta, Google, TikTok, Instagram).

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10. Intellectual Property

• Final approved content becomes the property of the client after payment for that month is completed.

• Raw files (editable project files, templates, source files) remain the property of Sociqlo unless purchased separately.

• Sociqlo reserves the right to use completed work in portfolios or marketing unless the client requests otherwise in writing.

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11. Confidentiality

Both Sociqlo and the client agree to keep all shared information confidential. Disclosures may only occur when required by law.

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12. Prohibited Activities

Clients may not use Sociqlo’s services for unlawful, harmful, deceptive, abusive, or misleading activities.
Sociqlo may refuse or terminate service for content that is discriminatory, explicit, harmful, or illegal.

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13. Service Termination by Sociqlo

Sociqlo may suspend or terminate service at its discretion due to:

• Repeated late payments,

• Harassment or abusive behavior,

• Violations of these Terms,

• Illegal activity,

• Actions that pose a risk to Sociqlo’s business or reputation.

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Termination does not entitle the client to a refund.

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14. Limitation of Liability

Sociqlo is not liable for:

• Lost profits or revenue,

• Business interruptions,

• Platform algorithm changes,

• Decreases in engagement or reach,

• Account issues caused by third parties,

• Damages arising from client-provided content.

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Total liability is limited to the amount paid by the client in the previous 30 days.

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15. Indemnification

The client agrees to indemnify and hold Sociqlo harmless against all claims arising from:

• Client-provided content,

• Copyright or trademark violations,

• Misrepresentation,

• Platform violations,

• Illegal activities.

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16. Changes to Terms

Sociqlo may update these Terms at any time. Continued use of services indicates acceptance of the updated Terms.

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17. Governing Law

These Terms are governed by the laws of the State of South Carolina.
Any disputes shall be resolved within the jurisdiction of Horry County, SC.

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18. Contact Information

For questions or concerns about these Terms, please contact:

 

Sociqlo Media, LLC.
1000 Second Ave S, Suite 300
North Myrtle Beach, SC 29582
Tel: +1 (877) 744-1987
Email: contact@sociqlo.com
Website: www.sociqlo.com